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Elizabeth Ashley (with one of the unappealing mullet-like 70s hairdoes) plays a divorced mother who starts receiving calls froms someone who claims to be her dead nephew Michael (he ran away 7 years before and his remains were identified by his jacket). The calls intensify. The local doctor and the sheriff meet strange deaths. Is a ghost calling her, is Michael alive, or is someone playing a trick on her? Her ex-husband (Ben Gazzara) investigates along with Michael's child-psychiatrist older brother (Michael Douglas).
This seventies made-for-TV movie adapted from a novel by John Farris (THE FURY) is creepy even if the story itself is rather routinely told. The calls aren't that creepy at first until the voice screams and says "I'm dead, aren't I?". The film manages some nice chills throughout but the actual shock moments are telegraphed by the music and the editing. Co-star Marian Waldman and co-director of photography Reg Morris would go on to work on BLACK CHRISTMAS together. Although the film was shown on TV as WHEN MICHAEL CALLS, the DVD I saw has the title SHATTERED SILENCE (it didn't look video generated).

